What information do we collect? How do we use it? When you order, we need to know your name, e-mail address, delivery address. This allows us to process and fulfill your orders and to notify you of your order status but we do not hold or store any credit or debit card number and expiry date.
We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order. For some international deliveries, this number may be given to our couriers.
We personalize your shopping experience by using your purchases to keep you inform in the releases that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
We may also use the information we collect to occasionally notify you about important functionality change to the Web site, new Royalmusic.co.uk services and special offers we think you will find valuable. If you would rather not receive this information, please send e-mail to firstname.lastname@example.org. Make sure to change your preferences for each account or e-mail address you have left with us.
How does Royalmusic.co.uk protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
Will Royalmusic.co.uk disclose the information it collects to outside parties?
Royalmusic.co.uk does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending an e-mail message to email@example.com. If you use more than one e-mail address to shop with us, send this message from each e-mail account you use.) Also, Royalmusic.co.uk may provide aggregate statistics about our customers; sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.